Hi potential bike fixers, gearheads, visitors and friends! Please browse these frequently asked questions. Feel free to send us a message if your question is not answered.


Frequently Asked Questions about Bike Saviours:

Do you sell used bikes?

We don’t sell used bikes that are ready to roll. The reason we sell build-a-bikes at $80+ is that bikes come donated to us in various states of disrepair. Depending on what bike you pick, what condition it’s in and how many times you come in per week, the time it takes to build a bike varies. You will be building the bike and learning the repairs of it on your own, with the assistance of our volunteer mechanics. It usually takes a week or two at the very least.

Can I volunteer?

Yes, and please do! We would not exist without volunteers, and we are always excited about new people. While we’re open, we always teach people to fix their bikes and we can teach you the art of teaching bicycle repair– or we could use you behind the greeter desk too.
To start volunteering, we ask that you come in and begin one of our “Passports” to volunteering. This form assesses what you know how to do and what you know how to teach. For more information, please stop by the shop or e-mail us at admin@bikesaviours.org.

Do I need an appointment or can I just come over?

No appointments are needed when we are open (view hours), but we do recommend that you come in early in the day, as space is limited and fills up quickly. When we are open, the sliding warehouse door will be rolled open. If we are not open at a time that works for you, you may contact us to inquire about special appointments.

I want to build a bike. How long will it take?

It all depends on the completeness of the bike you pick and how often you come in and work on it. It’s safe to assume that the process to ensure a safe and well-maintenanced bicycle will require three or more sessions. Prodigy or not, going through all the components just takes time– but it’s worth it!

My aunt gave me her old ten speed that was sitting in the garage for 30 years. Should I try to fix it up or do you have something better?

We do not have something better! See if it fits you by standing over the bike with your feet shoulder length apart – the ideal height is where the top part of the frame is about 2 inches from your crotch. If it is too close, the bike is too big; if there is more than a 2 inch gap, it’s too small. If it doesn’t fit, don’t worry – we happily accept bike donations and you are welcome to browse our selection to find the right fitting bike or frame for purchase. You can even bring a bike that you’ve found at a local garage sale or thrift store.

Do I need to have bike skills to work on a bike?

NOPE! Of course it helps, but we are an education center and we are devoted to helping you learn from square-one. You can come if you are a seasoned bike mechanic or if you have never changed a tube. Keep in mind that when we are very busy you might have to wait for a mechanic to finish helping one person before they get to you. You will be helped in the order that you arrived. If you do not need to work on your bike you can just come and shadow a mechanic and absorb skills.

Do you have parts for building a fixed gear?

Sort of. We do not carry fixed wheels, and that is the most expensive part. If you want a fixed gear for street use (and not track use) may we suggest building a single speed conversion instead? It is much easier and costs $15 instead of $200. Look at some pictures online, you will see that they have the same sleek appearance. They are actually almost the same, the only difference is that you can coast with a single speed.

How much does it cost to build a bike?

$50-80 for most bikes in the shop (not including any new parts you may need to purchase or any special/really nice parts or frames). Some bikes are priced higher because they are higher quality. All of our prices are non-negotiable so always ask about each part at the shop if you are not sure before you put it on your bike.

I need some new handlebars. Can I trade in my old ones?

We do not accept any trades, think of us like a thrift store-– you can donate your old stuff, but you still have to buy new stuff.

I have some stuff I would like to donate. When/where can I drop it off?

Please bring it by the shop during our open hours. If we are not open, DO NOT leave parts/bikes outside the shop as it is difficult for the building supervisor to manage and it will probably get stolen within the hour. If you have a large donation and you can’t make it during shop hours, contact us for a special appointment. All donations are tax-deductible.

Is it true that you guys wash your hair in clam broth?  Is it true that coaster brakes are the new fixed gears?  Is it true that your shop has a wrench made by a donkey in Australia???

Uh, no comment!

Any more questions?