FAQ

Hi potential bike fixers, gearheads, visitors and friends! Please browse these frequently asked questions. Send us a message if your question is not answered here.

faq

Frequently Asked Questions about Bike Saviours:

Do I need an appointment or can I just come over?
No appointments are needed when we are open, but we do recommend that you come in early in the day, as space is limited and fills up quickly.
Do I need to have bike skills to work on a bike?

NOPE! Of course it helps, but we are an education center and we are devoted to helping you learn from square-one. You can come if you are a seasoned bike mechanic or if you have never changed a tube. Keep in mind that when we are very busy you might have to wait for a mechanic to finish helping one person before they get to you. You will be helped in the order that you arrived. If you do not need to work on your bike you can just come and shadow a mechanic and absorb skills.

How much does it cost to build a bike?

$80 for most bikes in the shop (not including any new parts you may need to purchase or any special/really nice parts or frames). Some bikes are priced higher because they are higher quality. All of our prices are non-negotiable so always ask about each part at the shop if you are not sure before you put it on your bike.

I want to build a bike. How long will it take?

It all depends on the completeness of the bike you pick and how often you come in and work on it. It’s safe to assume that the process to ensure a safe and well-maintenanced bicycle will require three or more sessions. Prodigy or not, going through all the components just takes time– but it’s worth it!

Do you have parts for building a fixed gear?

Sort of. We do not carry fixed wheels, and that is the most expensive part. If you want a fixed gear for street use (and not track use) may we suggest building a single speed conversion instead? It is much easier and costs $15 instead of $200. Look at some pictures online, you will see that they have the same sleek appearance. They are actually almost the same, the only difference (and benefit) is that you can coast with a single speed.

I need some new handlebars. Can I trade in my old ones?

We do not accept any trades, think of us like a thrift store-– you can donate your old stuff, but you still have to buy new/used stuff. Our used parts are very reasonably priced.

My aunt gave me her old ten speed that was sitting in the garage for 30 years. Should I try to fix it up or do you have something better?

We probably do not have something better! See if it fits you by standing over the bike with your feet shoulder length apart – the ideal height is where the top part of the frame is about 2 inches from your crotch. If it is too close, the bike is too big; if there is more than a 2 inch gap, it’s too small. If it doesn’t fit, don’t worry – we happily accept bike donations and you are welcome to browse our selection to find the right fitting bike or frame for purchase. You can even bring a bike that you’ve found at a local garage sale or thrift store.

I have some stuff I would like to donate. When/where can I drop it off?

Please bring it by the shop during our open hours. If we are not open, DO NOT leave parts/bikes outside the shop as it is difficult for the building supervisor to manage and it will probably get stolen within the hour. If you have a large donation and you can’t make it during shop hours, contact us for a special appointment. All donations are tax-deductible.

Do you sell used bikes?

We do have a handful of shop refurbished bikes that are generally higher quality “fancy bikes.”  These could be road bikes, mountain bikes, cruisers, or tandems depending on what gets donated.  These are more expensive and can run in the hundreds of dollars.  Stop by or contact us to see if we have something you are interested in.

Can I volunteer?

Yes, and please do! We would not exist without volunteers, and we are always excited about new people. While we’re open, we always teach people to fix their bikes and we can teach you the art of teaching bicycle repair– or we could use you behind the greeter desk too.

To get started volunteering, filling out our Volunteer Application and Agreement and we will email you with information on the next volunteer orientation. If you have any further questions, email our volunteer coordinator.

See our Get Involved page for more information on opportunities to help

Fancy bikes

Frequently Asked Questions about our fancy bikes:

Are these bikes 100% complete and ready to ride?

No, not always. These bikes may need some work done to be rideable. Usually they might require some new consumables like tires, tubes, brake pads, saddles, grips etc. They are project bikes like all the others at our shop, we do not employ mechanics to restore bikes for resale.

Our volunteers can point out any repairs needed and help you perform them during our Open Shop. We have some parts available but not much race-type stuff that may be more appropriate; we can also help you find good sources for those.

Why do these cost more than your other bikes? I thought you were a non-profit!

We’d love to offer these bikes at our typical project bike prices but unfortunately there are many traders (aka pickers, flippers, hustlers) that scour our neighborhood daily for lightweight bikes to buy as insultingly cheaply as possible so they can resell them at much higher prices, often without doing any of the mechanical and safety checks that we will.

We only want to provide working bikes, parts, and mechanical assistance to riders who need our help so we must charge enough for these bikes to deter profit-hunting traders from draining our pool of reusable bikes and driving up their minimum cost in our neighborhood.

Nobody is profiting from selling these bicycles…except your neighbors! 100% of proceeds from our sales go into continuing operation of Bike Saviours, which is the only way many people can keep their bikes on the road. These are the people you help by buying from us, so please keep them in mind before asking for a “deal”, which these are already.

When and where can I look at these?

Come by our shop during the hours listed at the bottom and ask a volunteer about “the fancy bikes”. If we are busy helping others fix their bikes, please be patient. Also bear in mind that not every volunteer will know more about the bike than what is on this page.

Can you deliver? Do you accept trades? Do you take money orders or checks?

Sorry – no delivery. We are on public transit routes and the busses have bike racks if you want to get a ride home.  Details on our location page